Eastcoast
Cairns Airport - International Terminal, Australia
Pick-up type:
Shuttle bus
Directions to desk
Upon arrival at the airport, you can take our free shuttle bus to reach the rental office which is located at 411 Sheridan Street which is 3 Kilometres away from the Terminal. For pickups please call 1800 474 258 (inside Australia) +61 7 5555 8900 (outside Australia)Once you have contacted the pick up number above, please make your way to the below location for collection: (International Terminal) - Walk to bus bay 6 and wait there for the East Coast bus. (Domestic Terminal) - Walk to bus bay 4 and cross the pedestrian crossing on your right hand side. Walk past the red and white boom gate and wait on the seat under the sign "Tour Group Pick-Ups".
Supplier details
Address
Off Airport, 411 Sheridan Street, Cairns, 4870, QLD, Queensland
Opening Hours
| Sun | 08:00 - 17:30 |
| Mon | 07:00 - 19:30 |
| Tue | 07:00 - 19:30 |
| Wed | 07:00 - 19:30 |
| Thu | 07:00 - 19:30 |
| Fri | 07:00 - 19:30 |
| Sat | 08:00 - 17:30 |
DEPOSIT AND CREDIT CARD INFORMATION:
ACCEPTED American Express, MasterCard (not prepaid), Visa (not prepaid). Debit card not accepted unless otherwise stated below. A deposit amount of AUD 1000 will be held against your credit card for the duration of the rental. Your deposit is a guarantee held in the event of damage/theft of the vehicle. This will be released if there is no theft or damage during the rental period. Please note that this does not represent your total excess liability which can be found in the Damage Waiver Liability section. Credit card(s) must be valid for up to 6 months after the rental has ended. NOT ACCEPTED: No other payment types will be accepted. A valid credit card in the first name and surname (no abbreviations) of the lead driver must be presented at the rental desk in order to pre-authorise/charge a deposit. The credit card(s) must be embossed and a PIN number may be required. In the event that you fail to present a valid credit card, there is a lack of sufficient funds available on the credit card or the credit card is not in the lead driver's name, the car rental agent may refuse to release the vehicle. In these instances, no funds paid will be reimbursed. This location accepts Debit Cards. Conditions of debit card use: card must be in main driver's name. MasterCard or VISA only. Debit cards must be issued by a bank, and numbers must be embossed. Please note, the deposit amount will be charged if using a debit card and associated transactions fees may apply. Maximum rental duration 28 days if using a debit card. Prepaid and electronic cards (Visa Electron) are not accepted.
Useful Information
Driver's age
26 to 80 years.
Customers who fall outside the age limitations will not be able to hire a car unless there is a young or senior driver fee specified in this section. Please note that if applicable, this fee will be included in the rental price and will be payable on arrival at the rental desk in the local currency.
Travel Restrictions
The Renter must not use the vehicle outside the permitted area of use. If the renter takes the vehicle outside the permitted area of use their liability for any loss or damage will increase and any optional protection selected void.
You must never take the Vehicle:
(a) on any Unsealed Road;
(b) above the Snow Line;
(c) Off Road;
(d) between mainland Australia and Tasmania in either direction, or into or out of the Northern Territory or Western Australia.
Note that vehicles are permitted to be taken to: (i) Kangaroo Island;
(ii) Stradbroke Island;
(iii) Magnetic Island;
(iv) Bribie Island;
(v) Phillip Island; or (vi) Bruny Island,
Vehicles are not to be taken above the snow line in New South Wales and Victoria.
Excluded from the protection is driving on beaches or through streams, dams, rivers or flood water.
